EU RAILWAY Europe by rail
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Terms and Conditions

LEGAL NOTICE & TERMS OF USE

Users are informed that this website is owned and operated by:

EU-RAILWAY.COM


1. User Status and Responsibilities

By accessing and using this website, the user accepts these Terms of Use and all applicable laws.

Users agree to:

  • Provide accurate and lawful information when using forms on the website.
  • Use the website and its content in accordance with the law, good faith, public order, and these terms.
  • Refrain from any use that may damage the website, its functionality, or third-party rights.

The website may display information obtained from third-party providers (e.g., train operators or service suppliers). The owner is not responsible for changes or inaccuracies originating from these third parties.


2. External Links Disclaimer

This website may contain links to third-party websites.
EU RAILWAY has no control over their content and assumes no responsibility for their accuracy, legality, or availability.


3. Website Modifications

EU RAILWAY reserves the right to modify website content, services, and legal terms at any time without prior notice. Changes will be effective while published on the website.


4. Online Reservations

Certain services allow online reservations.
By making a reservation, the user confirms that they have read and accepted the applicable Reservation Terms and Conditions.

Reservation confirmations are not invoices.


5. Prices and Availability

  • Prices shown include applicable taxes unless otherwise stated.
  • Availability depends on supplier capacity and demand.
  • If a service becomes unavailable, the user will be notified and offered an alternative or a refund when applicable.

Minor price differences may occur due to currency exchange or payment processing costs.


6. Payment Methods

Payments are processed through secure external payment providers (e.g., Stripe, PayPal, Paycomet).
EU RAILWAY does not store credit or debit card data.

All transactions are protected using SSL encryption.


7. Cancellations, Changes, and Refunds

Changes or cancellations depend on the selected fare and supplier conditions, which are shown during booking and in the confirmation email.

In accordance with consumer law, personalized or time-specific services are exempt from the right of withdrawal.


8. Data Protection (GDPR)

Personal data is processed by:

Data Controller: EU RAILWAY
Purpose: Service management, reservations, communication, and legal compliance
Legal basis: User consent and/or contractual relationship
Retention: Only for as long as necessary or legally required

Users may exercise their rights of:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Data portability
  • Objection
  • Withdrawal of consent

Requests may be sent to [email protected].
Users may also lodge a complaint with the relevant Data Protection Authority.


9. Commercial Communications

If the user has given consent, EU RAILWAY may send promotional or informational emails.
Consent can be withdrawn at any time by contacting [email protected].


10. Intellectual Property

All website content (texts, images, logos, software, design, etc.) is the property of EU RAILWAY or its licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited.


11. Cookies

This website uses cookies to ensure proper functionality and improve user experience.
Users can manage or disable cookies through their browser settings.

Analytics cookies (e.g., Google Analytics) may be used in accordance with applicable regulations.


12. Applicable Law and Jurisdiction

These terms are governed by [the operating company’s jurisdiction].
Any dispute shall be submitted to the courts of [CITY, COUNTRY], unless otherwise required by consumer protection laws.

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